Laundry management software that brings orders, garment tracking, customers, payments and your team together. Built for the way your laundry runs.
Orders, garments, customers and teams. One workspace to keep every day in order.
Take laundry orders with garment details, services and pricing together at the counter.
Explore feature
Find a customer or create a profile while taking an order.
Record each item, its service, quantity and instructions.
Review item rates and discounts before confirming the order.
See which orders are paid, partially paid or awaiting payment.
Filter payment records by method, status or team member.
Open the matching order directly from a payment entry.
Give your team the customer details and order history behind every repeat visit.
Explore featureKeep contact details and customer addresses together.
Review a customer's previous orders from their profile.
Find records by name, phone or email, then narrow the list with filters.
Use article-level QR codes to identify individual garments.
Keep garment identities connected to their items and order.
Send garment tags to a compatible printer through the local print agent.
A dedicated workspace for processing stages, urgent jobs and work that needs attention.
Explore featureReview work across washing, drying, ironing, QC and packing.
Bring high-priority and urgent jobs into focus.
Identify work past its expected time and flag it for attention.
Bring orders, payments and store performance into one clear operating view.
Explore featureReview order volume and status for the period you choose.
See sales and pending payments alongside daily operations.
Compare activity across the stores in your workspace.
A shared workspace for customer conversations, message templates and communication history.
Explore featureView customer conversations and handle replies in one place.
Keep message templates available for common customer updates.
Review message logs and conversation status with your team.
Browse your brand's services by name, category and service line.
Work with per-piece and per-kilogram pricing models.
Review base rates, express rates and service availability.
Generate sales, order-status and customer-source reports for a date range.
Group sales by day, source, service type or store.
Download report rows as CSV for further review.
See each workspace user's role and team together.
Keep user access aligned with the brand or store they work in.
Use role permissions to control access to workspace functions.
YOUR TIME, BACK
A few minutes on every order can add up. Put your own timings in and see what that could mean for your team.
AI CEO CONCEPT PREVIEW
An early look at the AI CEO we're building. Order patterns become a clearer picture of what might come next—and what you could do about it.
Forecasting is planned. These examples use illustrative data and are not live predictions.
AI CEOSAMPLE WORKSPACEDEMAND OUTLOOK / ILLUSTRATION
A NEXT STEP TO REVIEW
Check Friday's processing capacity before opening more collection slots.
SERVICE AREAS / ILLUSTRATION
A NEXT STEP TO REVIEW
Review demand by area before adding a pickup window or expanding a delivery route.
CUSTOMER RHYTHMS / ILLUSTRATION
Recognise a possible routine. Let your team decide when a helpful follow-up makes sense.
A NEXT STEP TO REVIEW
Review the customer's history and communication preferences before reaching out.
YOUR CUSTOMER EXPERIENCE
From an order update to an invoice or a customer link, keep the experience centred on your laundry.
Keep order updates personal, with your connected WhatsApp account and your brand's message.
Illustrative customer views. Provider connections and custom domains require setup and plan availability.
A SAMPLE CUSTOMER VIEW
Your invoice.Your identity.Connected.In your name.
INVOICE PREVIEW
Your order is ready, Meera.
Your Laundry
Sample invoice · illustrative amountsYour order, at a glance.
A customer link on your connected domain.
Example domain · preview only
LAUNDRY FIRST
Before Chimti, there was the daily work of running a laundry business.
In 2019, our founder started Call Your Dhobi, a doorstep laundry and dry-cleaning business. The experience of building and operating it now shapes Chimti—from the details at the counter to the decisions behind a delivery.
Garments, handovers and payment records in context.
Access aligned with the brand, store and role.
Run orders, stores, customers,
WhatsApp, calls, delivery, payments,
and daily decisions from one dashboard.
Run laundry with Chimti.
AI CEO for operations.
Chimti turns orders, stores, WhatsApp, calls, delivery, and payments into one live operating view.
Multi-store dashboard
Order and garment tracking
Customer history and preferences
WhatsApp and call follow-ups
Live reports and owner decisions
Customer communication.
Manage WhatsApp API, customer replies, templates, credits, and callbacks from the same workspace.
WhatsApp API setup
Shared inbox and assignment
Message templates
Prepaid credits and usage
AI reply assistance
Order and workshop flow.
Move every order from intake to tagging, processing, packing, pickup, delivery, and payment without losing context.
Order intake and billing
Garment tags and receipts
Processing queues
Packing and dispatch
Delivery and handover
Client and store control.
Set up every client, brand, store, service, pricing rule, module, and credit model from admin control.
Brand and store hierarchy
Services and pricing modes
Store-level overrides
Module enablement
Credits and billing control
Printing, APIs, and credits.
Connect WhatsApp APIs, prepaid credits, local printing, telephony providers, and delivery workflows to Chimti.
Local print agent
AI voice & calls
AI-ready calls, missed-call callbacks, task automation, and workflow rules for laundry operations.
Workflow setup
Missed-call callbacks
Store-level routing
Workflow automation
Team activation
Workflow mapping.
Map intake, processing, delivery, communication, billing, and reporting before launch.
Laundry operations setup.
Configure your stores, workshop, teams, roles, and live operating rules.
Client-specific configuration.
Tune services, pricing, credits, modules, and store overrides for each brand.
Team activation.
Train operators, managers, admins, and owners on the workflows they use daily.
Deploy Chimti around your operating model.
Use Chimti for single workshop, store plus workshop, hub and spoke, franchise, or service-based operations.
Single workshop.
Centralize orders, processing, packing, dispatch, reporting, and customer communication from one workshop or hub.
Multi-store cloud.
Run stores, counters, workshops, delivery, WhatsApp, payments, and reports on Chimti’s managed cloud dashboard.
Brand and store setup.
Configure brand defaults, store overrides, services, pricing, credits, and modules for every client.
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