Solutions
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Delivery & pickups
Delivery and pickup solutions
Give pickup and delivery teams a clean daily flow from request to proof of delivery.

Workflow
Covers pickup slots, delivery promises, rider assignments, handovers, route load, customer updates, and delayed-order visibility.
Best for
Who should use it.
Fit 1
Doorstep operations
Fit 2
Delivery-first stores
Fit 3
Multi-zone teams
What it handles
The daily work it brings together.
Pickup request intake from counter, WhatsApp, app, website, or API
Slot scheduling, rider assignment, delivery status, and customer updates
Shipment movement between stores, workshops, hubs, and collection points
Heatmaps and decision signals for area demand and marketing direction
Workflow
How it runs in Chimti.
Step 1
Capture request and confirm slot
Step 2
Assign rider and collect order
Step 3
Track workshop status and dispatch readiness
Step 4
Deliver, collect payment, and close exceptions
Connected features